OSHAA ISO 9001:2015 QMS Lead Auditor Course-40 hours

Study Units

Learning Outcomes

1. Introduction to Quality Management Systems and ISO 9001:2015 (4 Hours)

Learning Outcomes:

• Understand the fundamentals of Quality Management Systems (QMS) and their significance in enhancing organizational performance.
• Gain knowledge of the evolution and purpose of ISO standards, particularly ISO 9001:2015.
• Identify key terms, concepts, and principles related to QMS, such as the process approach, risk-based thinking, and the PDCA (Plan-Do-Check-Act) cycle.
• Recognize the benefits of implementing ISO 9001:2015 in various industries.

2. Understanding ISO 9001:2015 Requirements (6 Hours)

Learning Outcomes:

• Comprehend the detailed requirements of each clause of ISO 9001:2015.
• Interpret the standard’s expectations and how they apply to real-world organizational contexts.
• Identify and evaluate the necessary documentation, records, and evidence required for compliance with ISO 9001:2015.
• Understand how to implement these requirements effectively within an organization to enhance quality performance.

3. Auditing Principles and Techniques (8 Hours)

Learning Outcomes:

• Master the core principles and techniques of auditing, including types of audits, ethical considerations, and best practices.
• Understand the roles and responsibilities of auditors, including lead auditors, during different audit stages.
• Develop skills in planning, conducting, and reporting audits, adhering to international standards of auditing.
• Apply auditing principles to evaluate quality management systems effectively.

4. Audit Planning and Preparation (6 Hours)

Learning Outcomes:

• Gain the ability to develop comprehensive audit plans, including setting audit objectives, scope, and criteria.
• Create effective audit checklists and understand the importance of thorough preparation before conducting an audit.
• Learn how to review relevant documentation and records to ensure audit readiness.
• Conduct pre-audit meetings to establish clear communication and set the tone for the audit process.

5. Conducting the Audit – On-site Activities (6 Hours)

Learning Outcomes:

• Demonstrate the ability to conduct on-site audit activities, including interviewing personnel, observing processes, and reviewing documents.
• Manage the audit process professionally, maintaining a high standard of communication and conflict resolution.
• Effectively collect and evaluate evidence to support audit findings.
• Understand the dynamics of working within audit teams and maintaining impartiality throughout the audit process.

6. Reporting Audit Findings and Non-Conformities (5 Hours)

Learning Outcomes:

• Develop skills to document audit findings clearly, accurately, and concisely.
• Learn how to identify, categorize, and report non-conformities, including minor and major non-conformances.
• Present audit findings and recommendations effectively to management and stakeholders.
• Understand the importance of clear communication in audit reporting to facilitate corrective actions.

7. Corrective Actions and Follow-Up Audits (5 Hours)

Learning Outcomes:

• Gain an understanding of managing corrective actions, including identifying root causes and implementing effective solutions.
• Conduct follow-up audits to verify the effectiveness of corrective actions taken to resolve non-conformities.
• Learn how to close the audit loop by ensuring all corrective actions meet ISO 9001:2015 requirements.
• Demonstrate the ability to drive continuous improvement in quality management systems through effective follow-up and reassessment.

Benefits of the OSHAA ISO 9001:2015 QMS Lead Auditor Course

1. Enhance Your Career Opportunities:
   • Certification as an ISO 9001:2015 Lead Auditor significantly boosts your resume, making you an attractive candidate for high-demand roles such as Quality Manager, Compliance Officer, and Lead Auditor across various industries.
2. Gain a Globally Recognized Qualification:
   • ISO 9001:2015 is an internationally recognized standard. Completing this course provides you with a globally acknowledged certification that enhances your credibility and employability worldwide.
3. Develop In-Depth Auditing Skills:
   • The course provides extensive training on auditing principles, techniques, and best practices. You will learn how to effectively plan, conduct, and report on audits, equipping you with the skills needed to excel as a Lead Auditor.
4. Improve Organizational Performance:
   • By learning to identify areas of non-conformance and opportunities for improvement, you can directly contribute to enhancing your organization’s quality management system, driving operational efficiency, and boosting customer satisfaction.
5. Master ISO 9001:2015 Requirements:
   • Gain a thorough understanding of the requirements of ISO 9001:2015 and learn how to apply them within a quality management context, ensuring your organization meets international standards.
6. Boost Your Earning Potential:
   • Certified Lead Auditors are in high demand and often command higher salaries due to their specialized skills and expertise in quality management systems.
7. Build Leadership and Communication Skills:
   • The course not only teaches technical skills but also emphasizes leadership, communication, and conflict resolution skills, enabling you to lead audits confidently and manage audit teams effectively.
8. Drive Continuous Improvement:
   • Learn how to manage corrective actions and follow-up audits, ensuring that organizations continuously improve their processes and maintain compliance with ISO 9001:2015 standards.
9. Hands-On Learning with Real-World Applications:
   • Engage in practical exercises, case studies, and role-playing scenarios that simulate real-world auditing experiences, ensuring you are well-prepared to handle actual audit situations.
10. Flexible Learning Options:
    • The course offers flexible learning modes, including online, in-person, or blended options, allowing you to learn at your own pace and convenience while balancing your professional and personal commitments.
11. Network with Industry Professionals:
    • Connect with other quality management professionals, auditors, and trainers, expanding your professional network and gaining insights from experienced practitioners in the field.
12. Stay Updated with the Latest Standards:
    • The course keeps you up-to-date with the latest developments in ISO 9001:2015, ensuring that your knowledge remains current and relevant in an evolving industry landscape.

By enrolling in the OSHAA ISO 9001:2015 QMS Lead Auditor Course, you will not only enhance your professional skillset but also position yourself as a leader in quality management, capable of making significant contributions to any organization.

The OSHAA ISO 9001:2015 QMS Lead Auditor Course is designed for a wide range of professionals who are involved in quality management and auditing processes. This course is ideal for:

1. Aspiring Lead Auditors:
   • Individuals looking to become certified Lead Auditors in Quality Management Systems and wish to develop the skills and knowledge required to conduct successful audits according to ISO 9001:2015 standards.
2. Quality Managers and Quality Assurance Professionals:
   • Professionals responsible for managing, maintaining, or improving their organization’s quality management system who want to deepen their understanding of ISO 9001:2015 requirements and auditing techniques.
3. Internal Auditors:
   • Internal auditors who want to enhance their auditing skills and gain a recognized certification to effectively audit their organization’s QMS against ISO 9001:2015 standards.
4. Compliance Managers:
   • Managers responsible for ensuring that their organization complies with international quality standards and who need to stay updated with the latest auditing practices.
5. Consultants:
   • Quality management consultants who provide expert advice to organizations on implementing and maintaining ISO 9001:2015 standards and need to validate their expertise with formal certification.
6. Business Owners and Entrepreneurs:
   • Business leaders who want to understand the ISO 9001:2015 standards to improve their business processes, enhance product quality, and boost customer satisfaction.
7. Engineers and Technical Professionals:
   • Technical staff involved in quality control, production, or operations who need to understand the principles of quality management and the auditing process to ensure compliance with ISO standards.
8. Project Managers:
   • Project managers responsible for overseeing quality in their projects who want to understand how ISO 9001:2015 auditing can help identify areas for improvement and ensure project success.
9. Management Representatives:
   • Individuals designated as management representatives in their organizations who are responsible for the implementation and maintenance of the QMS.
10. Professionals Transitioning into Auditing Roles:
    • Professionals from other fields looking to transition into auditing roles within quality management, seeking to gain the necessary skills and credentials.
11. Students and Recent Graduates:
    • Individuals pursuing a career in quality management or auditing who want to gain a competitive edge by obtaining an internationally recognized certification.

This course is tailored to equip participants with the knowledge, skills, and confidence needed to excel in quality management and auditing roles, ensuring they are well-prepared to lead audits and drive continuous improvement in their organizations.