Learning Outcomes for the ICTQual AB Level 6 International Diploma in Human Resource Management (HRM):

Year 1 – Foundation in Human Resource Management

Introduction to Human Resource Management

• Understand the purpose, scope, and functions of HRM.
• Recognise the role of HR in supporting organisational strategy.
• Develop awareness of HRM practices across industries.

Principles of Organisational Behaviour

• Analyse individual and group behaviour within organisations.
• Evaluate factors influencing motivation, teamwork, and leadership.
• Apply behavioural theories to improve workplace performance.

Fundamentals of Business Management

• Understand the core principles of business and management.
• Explore the relationship between HR and wider business functions.
• Apply management concepts in organisational contexts.

Employment Law and Workplace Regulations

• Identify key employment laws and workplace rights.
• Apply compliance requirements to HR practices.
• Understand disciplinary and grievance procedures.

Communication Skills for HR Professionals

• Develop effective verbal and written communication skills.
• Learn conflict-sensitive communication techniques.
• Use digital platforms for professional HR communication.

Workforce Planning and Recruitment

• Understand workforce planning strategies.
• Apply recruitment and selection methods effectively.
• Evaluate modern approaches to attracting and retaining talent.

Employee Relations and Workplace Culture

• Analyse the role of HR in managing workplace relations.
• Promote positive organisational culture.
• Apply strategies to resolve employee issues.

Diversity, Equity, and Inclusion in HRM

• Understand concepts of equity and diversity in the workplace.
• Develop inclusive HR strategies.
• Promote fairness and equal opportunities at work.

Fundamentals of Training and Development

• Understand the learning and development process.
• Design basic training programmes.
• Evaluate the effectiveness of training interventions.

Introduction to Performance Management

• Recognise the principles of performance evaluation.
• Apply appraisal techniques.
• Use performance management as a tool for growth.

Research Methods in Human Resource Management

• Understand qualitative and quantitative research methods.
• Develop skills in data collection and analysis.
• Apply research methods to HR challenges.

Professional Ethics and Corporate Responsibility

• Understand ethical issues in HRM.
• Apply corporate responsibility principles to HR policies.
• Promote integrity and accountability in HR practices.

Year 2 – Intermediate Human Resource Management

Strategic Human Resource Management

• Understand HR’s role in shaping business strategy.
• Analyse the link between HRM and organisational goals.
• Apply models of strategic HRM in practice.

Human Capital Development and Talent Management

• Develop strategies for attracting and retaining talent.
• Understand succession planning.
• Evaluate approaches to human capital growth.

Organisational Learning and Knowledge Management

• Understand learning organisation principles.
• Apply knowledge-sharing practices in HRM.
• Promote innovation through organisational learning.

Advanced Employee Relations and Negotiation

• Analyse complex employee relations issues.
• Apply advanced negotiation strategies.
• Resolve workplace conflicts effectively.

Compensation and Benefits Management

• Understand reward systems and compensation structures.
• Design competitive benefits packages.
• Evaluate the impact of compensation on motivation.

Labour Law and International HR Practices

• Understand international labour law frameworks.
• Compare HR practices across different countries.
• Apply legal requirements in a global context.

Human Resource Information Systems (HRIS)

• Understand the role of HRIS in modern HRM.
• Apply HR technologies for data management.
• Analyse HR data to support decision-making.

Leadership and Team Development

• Understand leadership theories in HR contexts.
• Apply skills for effective team management.
• Develop leadership strategies for workplace success.

Conflict Resolution and Workplace Mediation

• Analyse workplace conflict dynamics.
• Apply mediation techniques.
• Develop policies for conflict management.

Project Management in Human Resources

• Apply project management principles in HR initiatives.
• Plan and implement HR projects.
• Evaluate project outcomes against objectives.

Research and Data Analysis for HRM

• Use data analysis techniques in HR decision-making.
• Apply research tools for organisational improvement.
• Present HR research findings effectively.

Professional Development and Reflective Practice

• Engage in continuous professional growth.
• Apply reflective practice for self-improvement.
• Develop a professional development plan.

Year 3 – Advanced Human Resource Management

Global Human Resource Management

• Understand HR challenges in international organisations.
• Apply strategies for managing global workforces.
• Compare global HRM models and practices.

Strategic Workforce Planning and Analytics

• Use data analytics in workforce planning.
• Forecast workforce needs strategically.
• Apply evidence-based HR decision-making.

Advanced Performance Management Systems

• Evaluate advanced performance management tools.
• Apply continuous performance evaluation.
• Integrate performance management with business strategy.

Leadership in Organisational Transformation

• Understand HR’s role in organisational change.
• Apply leadership strategies for transformation.
• Manage resistance and build adaptability.

Corporate Governance and HRM Compliance

• Understand governance frameworks in HRM.
• Apply compliance requirements in HR functions.
• Promote transparency and accountability in HR policies.

International Labour Relations and Policies

• Analyse international labour standards.
• Apply labour relations strategies globally.
• Understand the impact of global policies on HRM.

Risk Management and Employee Wellbeing

• Identify HR-related risks.
• Apply strategies for workplace wellbeing.
• Integrate wellbeing into HR policies.

HRM in Multinational and Cross-Cultural Contexts

• Analyse cross-cultural HR challenges.
• Apply global HRM strategies.
• Develop skills in multicultural team management.

Innovation and Change Management in HRM

• Understand innovation in HR practices.
• Apply change management models.
• Promote adaptability in HR strategies.

Sustainable HRM and Corporate Social Responsibility

• Apply sustainability principles in HRM.
• Understand HR’s role in CSR initiatives.
• Promote green and ethical HR practices.

Advanced Research in Human Resource Management

• Conduct in-depth HR research projects.
• Apply advanced methodologies.
• Present research findings in a professional manner.

Capstone Project in Human Resource Management

• Integrate knowledge gained across the programme.
• Solve real-world HRM challenges.
• Present a comprehensive HRM project with practical recommendations.